Home Contact Us Log In
ESN Logo
ESN AdvantageService OfferingsNews & EventsCareers
ESN Advantage
Corporate Profile
Solution Centers
Service Models
Business Models
Methodology
Quality
Track Record
Partners
Project Request

Track Record -› Business Intelligence -› ‹- PREVIOUS | NEXT -›
Paradigm A Patient Care and Claim Management System
Customer Profile
APS Healthcare, Inc.
6705 Rockledge Drive,
Suite 200,
Bethesda, Maryland 20817, USA.
http://www.apshealthcare.com

APS Healthcare Inc. is a private, for-profit managed behavioral health organization. APS currently provides managed behavioral health, employee assistance programs (EAP), and spESNalty care management services to over 8.6 million covered lives in the United States and Puerto Rico. APS’s primary customers include corporate employers, HMOs (commercial, Medicaid, Medicare and point-of-service), unions, PPOs, indemnity plans and public sector programs.

Our Solution
This project is carried out using the existing remote development environment available at ESN/ESN using Advanced Revelation technology and R/BASIC as a development language. Some modules of the project involve SQL Server programming.

Tools and Technologies
  • Development Tools: Advanced Revelation, R/Basic
  • Databases: Advanced Revelation, SQL Server
  • Product Delivery Medium: VPN

Methodology
ESN has a well-defined Software Development Life Cycle (SDLC) model that takes an iterative approach in executing a project. Each build or milestone would have incremental functionality. Builds/milestones are scheduled so that obtaining specific requirements related to the build/milestone, revision of project documents, planning, thorough testing and bug fixing are carried out incrementally. This approach mitigates risks in Project implementation.

Benefits
APS has saved on development costs and resources for this requirement. It took advantage of the rich domain expertise we had in APS’s line of business.

Introduction
Paradigm is a Health Care management application that administers programs like Medicare, Medicaid and State Children’s Health Insurance Program. The application caters to the members and assists them in optimized utilization of the available health plans as per the criteria given in the health sector by the US Government. This being a consulting body provides services to APS Clients through contracts.

Situation
The scope of this project is to carry out enhancements to the system based on requirements worked out with the client.

Features
Some of the Modules worked on include:

Rebuild Accumulators
This a process that rebuilds a member and his/her family’s accumulators, maintaining each members external accumulator amounts as received by APS from the Client. The system uses existing Advanced Revelation database and tables.

Soft key Interface to Rebuild Accumulators
This module provides a soft key interface to rebuild accumulators taking information from the current claims screen.

Redefined Plans
This module is a program on the process server (TPS) that would query a table called "Redefined_plans", that contains information about all the plans that have changed. Then it selects all the members that have that plan (changed plan) and rebuilds their accumulators. After all the members have been rebuilt for a plan, that plan will be removed from the Redefined plans table.

Triple C
This module takes Start Date and End Date from a collector window, imports the corresponding data from the SQL server and then directs the output to a Tab delimited text file.

Kaiser Eligibility Import
This process imports membership data from a text file sent by one of APS clients to the temporary SQL server tables. After that it performs some validations and combinations and then inserts the data into a number of other SQL server tables. After, successful insertion, it deletes the data from the temporary tables.

Our Process
Thorough study of requirements was carried out leading to the preparation of Software Requirements specification (SRS) and User Interface Design (UID).

  • Incremental and frequent Builds are sent to the end-user according to the Project Schedule. This helps obtain regular feedback from the client for each module.
  • Coding and UI standards are strictly adhered to. Regular code reviews and walkthroughs are carried out by the Quality Analyst and senior members of the team.
  • Unit, Integration and System testing are carried out by using test plans and test scripts
Conclusion
Some of the project modules have been completed and are being used by the client successfully. We work as an extended team for this project carrying out enhancements and modifications as and when required.


Track Record -› Business Intelligence -› PREVIOUS | NEXT -›