ESN involves all parties in the decision-making process to best tailor strategies and solutions for your business needs. ESN's Project manager and business development manager set appropriate daily and weekly schedules to ensure project transparency and the participation of all stakeholders.

This communication can take the form of e-mail, VoIP phone, fax, onsite meetings and/or utilizing our dedicated project portal. Periodic conference calls are also organized in order to go over the overall progress of the project as well as resolve any critical issues before they can become problems. Our goal is to always provide our clients with ongoing updates and guidance during the development cycle. We believe this thorough process promotes solid working relationships between all members of the overall development team.

Apart from the regular status updates meetings, reports and documents our project teams ensure that integrated teaming is established by utilizing various infrastructure facilities.

Voice Communication

Our offshore software development centere and software. All our offices are connected through modern communication links. We utilize communication infrastructures, such as high-clarity voice-over-IP (VoIP) links. Our clients have the ability to call our toll-free number, (888) 765-8720 or local phone number (503) 643-3990, input an extension number of any employee and the call will be routed to the employee no matter where in the world they reside.

Collaboration - Project Portal

For every project, ESN sets up and hosts a dedicated, Internet project portal providing access for the entire team, allowing open communication between members. Project documentation and schedules, information files, source code files, etc., are internally posted so all those involved can see information and file updates, 24/7. In addition, ESN provides a secure FTP connection for transfers between the client and ESN teams.